Usage of Services
You must use our services in a manner that complies with all applicable laws and regulations. You may not use our services for any unlawful purpose or in a way that could damage, disable, overburden, or impair our website or interfere with any other partys use of our services. We reserve the right to terminate or restrict your access to our services if you violate these terms.
Responsibility for Information
You are responsible for the accuracy and legality of any information you provide to us. This includes ensuring that any details regarding your property or specific cleaning needs are complete and truthful. We do not assume any liability for inaccuracies or omissions in the information you provide.
Service Limitations
While we strive to provide high-quality cleaning services, we do not guarantee specific results or outcomes. Our services are subject to availability, and we may not be able to accommodate all requests. You must understand that certain conditions, such as extreme weather or unforeseen circumstances, may affect our ability to deliver services as planned.
Health and Safety Compliance
You must inform us of any health or safety concerns related to your property before we begin our services. This includes notifying us of any hazardous materials or conditions that may pose a risk to our staff. We reserve the right to refuse service if we believe that the environment is unsafe for our team.
Cancellation and Rescheduling Policy
You may cancel or reschedule your appointment, but you must provide at least 24 hours notice. If you fail to do so, we may charge a cancellation fee. We encourage you to communicate any changes as early as possible to avoid inconvenience.
Liability Limitations
We do not accept liability for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claims related to our services is limited to the amount you paid for the service in question. You must understand that while we take precautions to protect your property, accidents can happen, and we cannot be held responsible for any damages that occur during the cleaning process.
Contact Information
If you have any questions or concerns regarding these terms, please contact us at [email protected]. We are here to assist you and address any issues you may encounter while using our services.